Store Policy

PRIVACY & SAFETY

Lola-Pops take your right to privacy very seriously.

Your information that you pass on to us via the checkout procedure is secured within a secure server, backed by SSL Certificate.

This personal information is NOT passed onto any 3rd party, for any reason but is wholly retained by Lola-Pops.

This site does not use cookies.

Why do we collect our data?

This is simply to allow transactions to be processed and traced, we may also use your contact information to inform you of any future offers.

How long does this store keep my data?

We will retain all data collected  purpose of the transaction until you request us to remove your information. While laws like the GDPR have “right to erasure,” we are not required erase records needed for the transaction aspects your account.

NEW EU GDPR REGULATIONS

To make a Right to access request, email: "Right to Access" to info@lola-pops.com

 

To make a Right to be forgotten request, email: "Right to be forgotten" to info@lola-pops.com ​

All requests will be processed within 48 hours, but may take longer depending on workload.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lola-pops.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we do not collect your information. Additionally, as you browse the Site, you can be confident that we do not collect your data or information.

 

When you make a purchase or attempt to make a purchase through the Site, we DO collect certain information from you, including device and IP information, your name, billing address, payment information, email address, and phone number. We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information).

Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We we do collect Device Information that we use to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We do NOT share your Personal Information with third parties.

Finally, we may share your Personal Information to comply with applicable laws and regulations, other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use may your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising here:

DO NOT TRACK


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

info@lola-pops.com

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@lola-pops.com

 
PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments